Once again we’ve brought home not just one, but TWO awards at the Consumer Credit Awards last night, and it’s all thanks to our customers!
A huge thank you to everyone who voted! Thanks to you, we’ve picked up the “Best Alternative Finance Provider” and “Firm of the Year” awards.
They are now sitting in place of honour next to our ‘Consumer Credit Champion’ award and ‘Best Newcomer’ award from last year
About the Consumer Credit Awards
Our partners, friends and suppliers, including Jasmine Birtles, patreon of Fair for You from Money Magpie, joined us for a lovely evening of entertainment and awards.
Our win was announced at an awards ceremony at the Café de Paris in London yesterday on 12th July, in front of some of the biggest consumer credit firms in the UK. The evening was hosted by acclaimed comedian Jamali Maddix, who you may recognise from shows such as Live At The Apollo. We’re still over the moon that we were able to attend this event and take home an award!
The Consumer Credit Awards have become the largest consumer-voted awards programme within the consumer credit industry, and helps to put the customer at the very heart of the industry, which is why we’re so grateful to win an award.
It means a lot to a not for profit company like Fair for You. As Hollywood actor Michael Sheen put it when he visited our offices the other week, we don’t have the huge marketing budget of mainstream pay weekly stores or pay day lenders. We rely on others to tell their friends about us, and events like the Consumer Credit Awards is a fantastic way to let people know that we’re the best at what we do!
Fair for You: Best Alternative Finance Provider 2018
And it’s no accident that we’ve picked up ‘Best Alternative Finance Provider’.
We’ve hosted a few discussions with our customers, who have told us about their past experience with rent to owns and pay day loans. On top of the upselling, they’d find themselves later dealing with inflexible loans that had added costs and fees. They said if they knew then what they had learnt since, they wouldn’t have taken out loans with past creditors. But at the time they didn’t have an alternative when faced with an emergency.
Our customers have voted for a service that provides them with flexible, affordable loans with terms that they can choose to suit their needs, from 3 to 18 months. Our loans are supportive, highly visible and non-penal – all things our customers said they needed from the start.
The application is quick & easy for when they’re having an emergency, and can be done via their smart phone. Everything is made clear from the start, so customers often praise our customer service as ‘second to none’.
Our team works incredibly hard, 7 days a week, approving affordable loans for essential household items to families who need them.
So we’re incredible glad to have an award to show for our hard work!
Our customers were the ones who did the voting, and you can see what they all had to say here.
But here are a few of my favourates:
We are absolutely delighted to have our work recognised by the only people that really matter – our customers.
Thank you again for everyone who voted!