We understand that circumstances can change from day to day and that sometimes this is out of your control.
We don’t charge late fees and will work with you to rearrange a payment plan should you fall off track. We will not repossess your item(s) if you’re finding it difficult to keep up with your payments or use bailiffs.
Should you experience difficulties keeping up with your payments please don’t hesitate to contact us. Fair for You is committed to helping you to stay in control of your finances.
Here’s how you can contact us:
- On your customer dashboard
- By emailing payments@fairforyou.co.uk
- Webchat on our website
- On our Facebook page
- Call us on 0333 433 0739
Our opening times can be found on our contact us page.
Here’s how we’ll help:
- If you miss a payment we will text you.
- We will try to retake the payment automatically if we are unable to take it on the first attempt.
- We may call you to talk things through but we will never harass you.