Contact Us

fair for you contact us

Got a Question?

Can’t find the answer to your question in our FAQs? Contact us.

  • You can call Fair for You with any feedback or complaints at 0333 433 0739.
  •  e-mail
  • or use the contact form below


Delivery Issue?

Call your supplier directly:

Dorset Homes – 01935 315030

Whirlpool – 03448 111211


Normal Opening Times:

Monday: 9am- 8pm
Tuesday: 9am- 8pm
Wednesday: 9am- 8pm
Thursday: 9am- 8pm
Friday: 9am- 7pm
Saturday: 9am – 4pm
Sunday: 10am – 4pm


Our offices are not open to the public, as all of our services are online.
However, you can write to us at:

Fair for You Enterprise CIC,
Unit 8,
Elm Court,
Meriden Business Park,
Copse Drive,

Feedback & Comments

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fos-logoYou can find a copy of our complaints procedure here: Fair for You – Internal Complaints Procedure.

If you have a complaint and after discussing it with us, wish to take it further, you can ask the Financial Ombudsman Service (FOS) to look at your complaint. This is a free, independent service for resolving disputes.

While you can refer your complaint to the FOS at any time, they’ll need our consent to investigate complaints where:

  • we haven’t had the chance to put things right
  • we haven’t exceeded the 56-day timescale and haven’t yet issued our Final Response letter

If you decide to refer your complaint after we’ve issued our Final Response, you should do so within 6 months of the date on our Final Response letter.

Website: (This link will open in a new window)


UK: 0300 123 91 23
Abroad: +44 20 7964 1000

Write to:

Financial Ombudsman Service
Exchange Tower
London, E14 9SR

Online Dispute Resolution

The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase.

The ODR platform can be found at:

Any queries, please email: