Leila’s cooker broke and for five days she had not been able to cook a ‘proper meal’ for her or the kids. She had to freeze all the food that they had bought to be oven cooked and do a whole new food shop to get microwave meals. She had to rely on the help of friends and family, especially as it was her four year old son’s birthday party at the time.
Leila had previously used another weekly payment store to furnish her flat. However, the experience could “not have been worse”. She describes the service as “terrible”, and told us that they were “always on the phone chasing payments” and were “very patronising.”
Having previously used another weekly payment store she explains that the repayments meant she had only £25 per week left for food. “It was a real struggle”, she said. However, she felt she had no other choice available to her at the time.
